Jim Miller

His career began with Omni Hotels, extended to Coastal Hotel Group - a leader in Boutique Hotel ownership and for the past 18 years, his Consultancy spans 4 room Inns, mid-sized franchise management companies and he is one of the few trusted consultants to advise the management teams of Starwood's 'Super Tankers' -- hotels of 1500 rooms or more...

His passion now is to be 'hands-on' with our InnKeeping Industry and he does so with an appreciation that our challenges are the same as the BIGBOYS, but we have to do it with much more limited resources... yet he has been able to generate results for his InnKeeping Client / Partners...as follows:

The Inns and Spa at Mill Falls / Meredith, New Hampshire: www.millfalls.com Inns at Mill Falls: for the 5th year in a row, he has trained their front desk staff and every year - conversions of inquiries and revenues have improved and he is headed back now for his 6th engagement to now focus on Customer Service.



The Legendary Inns of Newport / Newport, Rhode Island: www.legendaryinnsofnewport.com Legendary Inns of Newport: in just the first 60 days of being engaged 5/10 - and working with every aspect of management / training / sales and marketing and being VERY present the revenues for June are up YOY +$21K and the forecast for July is an improvement of +$31K....for these 34 rooms





The Blisswood Bed and Breakfast / Cat Spring, Texas: www.blisswood.net Blisswood: located in a remote area between Houston and Austin, in just 45 days, there is marketing networking with American Express Travel, LivingSocial.com and a new pay for performance Direct Sales model to interact with the major Corporations / Associations of Texas..and offer special deals to their employees and members.





Value Determination: Those of us who know Jim, have worked with him and heard him speak know that his ‘fresh perspective’ is provided in a comfortably challenging manner to change behavior and get results and for everyone involved to feel good about the process…WE look forward to helping provide this sort of support to your Sales / Marketing and Management efforts.  

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